Terms of Service

GENERAL TERMS OF SERVICE

Last updated February 3, 2025

AGREEMENT TO OUR LEGAL TERMS

We are Law School Labs Inc (“Company,” “we,” “us,” or “our”), a company registered in Delaware, United States, located at 8 The Green, Suite B, Dover, DE 19901.

We operate the website http://www.lawschoollabs.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (collectively, the “Services”).

Law School Labs (LSL) provides elite law school preparation services in a novel and cost-effective format. We aim to break down the financial and informational barriers to entering the legal industry. Our platform consists of masterclasses with interactive workbooks for LSAT preparation, law school admissions consulting, and how to excel in your 1L year. LSL is committed to offering affordable, premium services that cater to diverse needs, including non-traditional students, splitters, and those aiming for careers in Big Law or Public Interest.

You can contact us by email at [email protected] or by mail to 8 The Green, Suite B, Dover, DE 19901.

These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Law School Labs, concerning your access to and use of the Services. By accessing the Services, you agree that you have read, understood, and agreed to be bound by all of these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms to stay informed of updates. By continuing to use the Services after the date such revised Terms are posted, you will be subject to and deemed to have been made aware of and to have accepted the changes.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Terms for your records.

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, individuals who choose to access the Services from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (e.g., Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA)). If your interactions would be subjected to such laws, you may not use the Services. Additionally, you may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Our Content and Marks are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws in the United States and internationally.

The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use only.

Your Use of Our Services

Subject to your compliance with these Terms and the “Prohibited Activities” section below, we grant you a non-exclusive, non-transferable, revocable license to:

Access the Services; and
Download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use.

Except as expressly provided in these Terms or elsewhere in our Services, no part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Terms, please address your request to: [email protected]. If we grant you permission, you may post, reproduce, or publicly display any part of our Services or Content, provided you identify us as the owners or licensors and ensure any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of these Terms and your right to use our Services will terminate immediately.

Your Submissions and Contributions

Submissions

By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submissions. You agree that we shall own these Submissions and be entitled to their unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions

The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionalities during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, ratings, suggestions, personal information, or other material (“Contributions”). Any Submission that is publicly posted shall also be treated as a Contribution.

You understand that Contributions may be viewable by other users of the Services.

License Grant

By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to:

Use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions;
Prepare derivative works of, or incorporate into other works, your Contributions; and
Sublicense the licenses granted in this section.

Our use and distribution may occur in any media formats and through any media channels.

This license includes our use of your name, company name, and any trademarks, service marks, trade names, logos, and personal and commercial images you provide.

Your Responsibility

By sending us Submissions and/or posting Contributions through any part of the Services, you:

Confirm that you have read and agree with our “Prohibited Activities” section;
Waive any and all moral rights to such Submissions and/or Contributions;
Warrant that any such Submissions and/or Contributions are original to you or that you have the necessary rights and licenses to submit them; and
Warrant that your Submissions and/or Contributions do not constitute confidential information.

You are solely responsible for your Submissions and/or Contributions and agree to reimburse us for any losses we may suffer due to your breach of this section.

Content Removal

We have the right to remove or edit any Contributions at any time without notice if, in our reasonable opinion, such Contributions are harmful or in breach of these Terms. We may also suspend or disable your account and report you to the authorities.

Copyright Infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please refer to the “Copyright Infringements” section below.

Third-Party Materials

Certain content or materials available through the Services may be sourced from or licensed by third parties, including LSAC. Your use of such third-party materials is subject to any additional terms and conditions imposed by the respective owners or licensors. You agree to comply with all applicable licensing restrictions and not to reproduce, distribute, modify, or create derivative works from any such third-party materials without the express written permission of the rights holder or as otherwise permitted by law.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

All registration information you submit is true, accurate, current, and complete;
You will maintain the accuracy of such information and promptly update it as necessary;
You have the legal capacity and agree to comply with these Terms;
You are not a minor in the jurisdiction in which you reside;
You will not access the Services through automated or non-human means (e.g., bots, scripts);
You will not use the Services for any illegal or unauthorized purpose; and
Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and are responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine it is inappropriate, obscene, or otherwise objectionable.

5. PRODUCTS

All products are subject to availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change without notice.

6. PURCHASES AND PAYMENT

We accept the following forms of payment:

Visa
Mastercard
American Express
Discover
PayPal
Stripe

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so we can complete your transactions and contact you as needed.

Sales tax will be added to the price of purchases as required by us. We may change prices at any time. All payments shall be in U.S. dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and authorize us to charge your chosen payment provider for any such amounts upon placing your order.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by or under the same customer account, payment method, and/or billing or shipping address.

7. SUBSCRIPTIONS

Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring prior approval for each charge until you cancel. The length of your billing cycle depends on the subscription plan you choose.

Cancellation

You can cancel your subscription at any time by contacting us at [email protected]. Your cancellation will take effect at the end of the current paid term.

Fee Changes

We may change the subscription fee from time to time and will communicate any price changes to you in accordance with applicable law.

Agreement to Not Reproduce

By accessing or using our Services, including but not limited to course materials, workbooks, videos, and other proprietary content (“Content”), you agree not to copy, reproduce, distribute, modify, display, perform, publish, upload, post, transmit, create derivative works of, or share access to the Content without the prior written consent of Law School Labs Inc. (“Company”). The Content is provided for your personal, non-commercial use only, and all intellectual property rights remain solely with the Company. Unauthorized use, reproduction, or distribution of the Content may result in legal action, including claims for damages and attorney’s fees. By using the Services, you acknowledge that any unauthorized use of the Content is strictly prohibited and agree to indemnify the Company for any resulting losses or damages.

8. REFUNDS POLICY

Except as required by applicable law, all purchases made through the Services are final and non-refundable. This policy applies to, without limitation, courses, masterclasses, tutoring packages, and other digital products or services. Nothing in these Terms is intended to limit any non-waivable statutory rights you may have under applicable law.

9. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make them available. The Services may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us.

As a user of the Services, you agree not to:

Systematically retrieve data or other content to create a collection or database without our written permission.
Trick, defraud, or mislead us or other users.
Circumvent, disable, or interfere with security-related features.
Disparage, tarnish, or harm us and/or the Services.
Use any information to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports.
Use the Services inconsistently with any applicable laws or regulations.
Engage in unauthorized framing or linking.
Upload or transmit viruses or other harmful material.
Engage in any automated use of the system.
Delete copyright or other proprietary rights notices.
Impersonate another user or person.
Upload or transmit passive or active information collection mechanisms.
Interfere with or disrupt the Services or networks.
Harass, annoy, intimidate, or threaten our employees or agents.
Attempt to bypass any measures designed to restrict access.
Copy or adapt the Services’ software.
Decipher, decompile, disassemble, or reverse engineer any software.
Use any unauthorized script or software.
Use a buying or purchasing agent to make purchases.
Make any unauthorized use of the Services.
Use the Services to advertise or offer to sell goods and services.
Sell or transfer your profile.

10. USER GENERATED CONTRIBUTIONS

The Services may invite you to contribute content, which may be viewable by other users and through third-party websites. By creating or making available any Contributions, you represent and warrant that:

You own or have the necessary licenses and permissions to use and authorize us and other users to use your Contributions.
Your Contributions do not infringe on any proprietary rights.
Your Contributions are not unlawful, offensive, or otherwise objectionable.
Your Contributions do not violate any applicable laws or regulations.

Any use of the Services in violation of the foregoing may result in termination or suspension of your rights to use the Services.

Appeals Process: If your Contribution is removed or your account is suspended or terminated for alleged violation of these Terms, you may submit a written request for reconsideration to [email protected]. We will review your request in good faith and, at our sole discretion, determine whether to reinstate your Contribution or account. Our decision on such appeals is final

11. CONTRIBUTION LICENSE

By posting Contributions to any part of the Services, you automatically grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to:

Use, copy, reproduce, disclose, sell, resell, publish, broadcast, archive, store, publicly perform, publicly display, reformat, translate, transmit, excerpt, and distribute such Contributions.
Prepare derivative works of or incorporate into other works such Contributions.
Grant and authorize sublicenses of the foregoing.

This license includes our use of your name, company name, and any trademarks, service marks, trade names, logos, and personal images you provide.

You waive all moral rights in your Contributions and warrant that moral rights have not been otherwise asserted.

We do not assert ownership over your Contributions; you retain full ownership and any intellectual property rights associated with them.

We have the right, at our sole discretion, to:

Edit or remove any Contributions;
Re-categorize any Contributions;
Pre-screen or delete any Contributions.

We have no obligation to monitor your Contributions.

12. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to:

Monitor the Services for violations of these Terms;
Take appropriate legal action against violators;
Refuse, restrict access to, or disable your Contributions;
Remove or disable files or content that are excessive or burdensome;
Manage the Services to protect our rights and property.

13. PRIVACY POLICY

We care about data privacy and security. Your use of the Services is also governed by our Privacy Policy, which is hereby incorporated by reference into these Terms. The Privacy Policy explains how we collect, use, and share your personal information. By accessing or using the Services, you acknowledge that you have read, understood, and agreed to our Privacy Policy. If you do not agree, you must discontinue use of the Services immediately.

Please note that the Services are hosted in the United States. If you access the Services from outside the United States, you consent to the transfer and processing of your data in the United States.

14. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material on the Services infringes upon any copyright you own or control, please notify us using the contact information provided in the “Contact Us” section.

15. TERM AND TERMINATION

These Terms remain in full force while you use the Services. We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Services to any person for any reason, including for breach of these Terms.

We may terminate your use or participation in the Services or delete your account without warning.

If we terminate or suspend your account, you are prohibited from registering a new account under your name or a borrowed name.

We reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

16. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time without notice. We also reserve the right to modify or discontinue all or part of the Services without notice.

We are not liable for any modification, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance.

17. GOVERNING LAW

These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

18. DISPUTE RESOLUTION

Informal Negotiations

Before initiating any formal dispute resolution process, you and the Company agree to first make a good faith effort to resolve any dispute, claim, or controversy (collectively, “Disputes”) arising out of or related to these Terms, the Services, or any relationship between the parties through informal negotiations. Such informal negotiations shall commence upon written notice from one party to the other and must continue for a period of at least thirty (30) days. During this time, both parties agree to use reasonable, good faith efforts to amicably resolve the Dispute.

Binding Arbitration

If the parties are unable to resolve the Dispute through informal negotiations within thirty (30) days, you and the Company agree that the Dispute shall be finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other. You understand that, by this agreement, you and the Company are each waiving the right to a trial by jury or to participate in a class action lawsuit or class-wide arbitration.

1. Arbitration Forum and Rules:

The arbitration shall be administered by the American Arbitration Association (“AAA”) in accordance with its then-current Commercial Arbitration Rules and, where appropriate, its Supplementary Procedures for Consumer-Related Disputes. If the AAA is not available or is unwilling to hear the Dispute, the parties shall agree on an alternative arbitration forum.

2. Arbitration Location and Governing Law:

The arbitration proceedings shall be conducted in New York, unless the Company and you mutually agree in writing to a different location. The substantive law of the State of Delaware shall govern the interpretation and enforcement of these Terms, without regard to its conflict of laws principles, and shall be applied by the arbitrator. If there is any inconsistency between the AAA Rules and these Terms, these Terms shall control.

3. Arbitrator’s Authority:

The arbitrator shall have exclusive authority to resolve any Dispute related to the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part of these Terms are void or voidable. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available under applicable law, subject to any limitations set forth in these Terms. The arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions upon which the award is based.

4. Class Action Waiver:

To the fullest extent permitted by law, you and the Company agree that any arbitration shall be conducted solely on an individual basis and not as a class, collective, consolidated, or representative action. Neither you nor the Company shall be a member in a class, join a class action, or act as a private attorney general in arbitration. The arbitrator shall not have the authority to consolidate more than one person’s claims or to preside over any form of a class, collective, representative, or consolidated proceeding.

5. Costs and Fees:

The parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator determines that a party’s claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award attorneys’ fees and costs to the prevailing party, to the extent permitted by applicable law. The Company will be responsible for paying any arbitration filing fee and arbitration fees assessed by the AAA, except as otherwise required by AAA rules or applicable law.

6. Confidentiality:

Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration conducted under these Terms without the prior written consent of both parties, unless to protect or pursue a legal right.

7. Entry of Judgment:

Judgment on the arbitral award may be entered in any court having jurisdiction thereof. The arbitrator’s decision shall be final and binding on the parties and shall not be subject to appeal, except as provided under the Federal Arbitration Act.

Exceptions

Notwithstanding the above, either party may seek injunctive or equitable relief in a court of competent jurisdiction in circumstances where such relief is necessary to protect its intellectual property rights or confidential information. In such instances, the parties agree that the state and federal courts located in New York, or another court of competent jurisdiction as agreed by the parties, shall have exclusive jurisdiction.

Restrictions

No arbitration shall be joined with any other proceeding.
There is no right for disputes to be arbitrated on a class-action basis.
Disputes cannot be brought in a representative capacity on behalf of the public or others.

19. CORRECTIONS

There may be information on the Services containing typographical errors or inaccuracies. We reserve the right to correct any errors and update the information at any time without prior notice.

20. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.

We make no warranties or representations about the accuracy or completeness of the Services’ content or any websites linked to the Services.

No Legal Advice: The Services, including any admissions consulting, LSAT preparation, or related educational materials, are provided solely for informational and educational purposes. Law School Labs is not a law firm and does not provide legal advice, legal counsel, or representation in any capacity. Your use of the Services does not create an attorney-client relationship, and any reliance on information provided by the Company, its employees, consultants, or tutors is at your own risk. We encourage you to seek the advice of a licensed attorney for any legal questions or concerns

21. LIMITATIONS OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE TOTAL AMOUNT PAID BY YOU TO US DURING THE SIX (6) MONTHS PRIOR TO THE DATE THE CAUSE OF ACTION AROSE

22. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless from any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, arising from:

Your Contributions;
Use of the Services;
Breach of these Terms;
Violation of the rights of a third party;
Any harmful act toward another user connected via the Services.

23. USER DATA

We will maintain certain data you transmit to the Services for managing performance, as well as data related to your use. You are solely responsible for all data you transmit. We are not liable for any loss or corruption of such data.

24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing.

You agree to the use of electronic signatures and records.

25. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs:

Address: 1625 North Market Blvd., Suite N 112, Sacramento, California 95834
Phone: (800) 952-5210 or (916) 445-1254

26. MISCELLANEOUS

These Terms constitute the entire agreement between you and us. Our failure to enforce any right or provision of these Terms shall not operate as a waiver.

We may assign any or all of our rights and obligations to others at any time.

If any provision of these Terms is unlawful, void, or unenforceable, that provision is severable and does not affect the validity of remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or use of the Services.

You agree that these Terms will not be construed against us by virtue of having drafted them.

27. CONTACT US

To resolve a complaint regarding the Services or to receive further information, please contact us at:

Law School Labs
680 North Lake Shore Drive, #1113
Chicago, IL 60611
United States
Email: [email protected]

TUTORING TERMS OF SERVICE

TUTORING SERVICE DEFINITION
TUTORING HOURS AND SERVICE DELIVERY
VALIDITY PERIOD OF TUTORING SERVICES
SCHEDULING POLICIES
CANCELLATION AND RESCHEDULING
CONFIDENTIALITY
COMMUNICATION RESPONSE TIME
CHARGEBACKS
NO GUARANTEE OF RESULTS
TERMINATION OF SERVICES
RECORDING OF SESSIONS
PAYMENT PLANS
COURSE MATERIALS
ACCEPTANCE OF TERMS

1. Tutoring Service Definition

Law School Labs (“LSL”) offers remote tutoring services to assist clients (“you” or “Client”) in preparing for law school entrance exams, including the LSAT, as well as providing support for law school coursework.

2. Tutoring Hours and Service Delivery

Upon purchasing a tutoring package, you are entitled to the corresponding number of tutoring hours (“Tutoring Hours”). Each Tutoring Hour consists of one hour of scheduled, live instruction (“Tutoring Session”) conducted remotely via Zoom or another agreed-upon platform by an LSL-affiliated tutor (“Tutor”).

Tutoring Sessions must be scheduled in advance and agreed upon by both you and the Tutor. While LSL may occasionally accommodate short-notice requests, we are not obligated to provide unscheduled assistance. Communication outside of scheduled sessions, such as email support, is at the discretion of LSL and may be deducted from your Tutoring Hours with your consent. Scheduling communications will not count against your Tutoring Hours.

3. Validity Period of Tutoring Services

Your Tutoring Hours are valid for one year from the date of purchase or until all hours have been used, whichever occurs first.

4. Scheduling Policies

Business Days: Standard tutoring availability is on business days (Monday through Friday, excluding U.S. federal holidays). Sessions on weekends or holidays require prior arrangement.
Advance Notice: Requests for Tutoring Sessions should be made at least four business days in advance to ensure availability.
Scheduling Confirmation: All Tutoring Sessions must be confirmed in writing via email. A session is not considered booked until you receive an email confirmation from the Tutor or Law School Labs. We reserve the right to refuse or reschedule sessions based on Tutor availability. If your requested time slot is unavailable, we will propose alternative times.

5. Cancellation and Rescheduling

Notice Requirement: You must provide at least 24 hours’ notice to cancel or reschedule a Tutoring Session.
Lateness and No-Shows: If you are late by more than 20 minutes to a scheduled Tutoring Session, it will be considered a no-show, and the session counts as a typical tutoring hour.
Session Deduction: Missed sessions or sessions canceled without proper notice will be counted as a typical tutoring hour.

6. Confidentiality

Tutors may share your information internally within LSL to enhance the quality of service. Your personal information and progress are kept confidential and will not be disclosed to external parties unless required by law.

7. Communication Response Time

LSL strives to respond to emails and inquiries within 48 hours. After purchasing Tutoring Services and completing any required intake forms, you will be matched with a Tutor who will contact you.

8. Chargebacks

Initiating a chargeback with your credit card issuer will result in immediate termination of all Tutoring Services provided by LSL.

9. No Guarantee of Results

While our tutors strive to provide quality guidance, support, and educational content, you understand and agree that Law School Labs makes no guarantees regarding improvements to your test scores, academic performance, admissions outcomes, or any other specific result. Your progress depends on numerous factors beyond our control, including individual aptitude, study habits, and changing admissions standards. You acknowledge and accept sole responsibility for your own performance.

10. Termination of Services

LSL reserves the right to terminate this agreement and refund any unused Tutoring Hours on a prorated basis if we are unable to fulfill our obligations.

11. Recording of Sessions

Tutoring Sessions may be recorded, with client consent, by Law School Labs for quality assurance, training, and internal review as permitted by law. Such recordings are stored in secure environments and are accessible only to authorized personnel. Recording will only occur after explicit consent is obtained. By participating, you consent to such recordings and their use as described herein. If you do not wish to have future sessions recorded, you must notify us in writing prior to the session. We will retain these recordings only as long as necessary for our legitimate business purposes or as permitted by law.

12. Payment Plans

If you choose a payment plan, you agree to pay all installments on time until the full balance is paid. Failure to do so may result in suspension of services or collection actions.

Payment Default: If you fail to make any scheduled payment under a payment plan, Law School Labs may suspend or terminate your access to Tutoring Services until the outstanding balance is paid in full. Continued non-payment may result in the cancellation of your remaining Tutoring Hours without refund, as well as referral to a collections agency or legal action to recover owed amounts.

13. Course Materials and Subscriptions

Tutoring Services do not include access to any LSL online courses or third-party materials unless explicitly stated. Required materials for tutoring sessions must be purchased separately.

14. Acceptance of Terms

By purchasing Tutoring Services from LSL, you acknowledge that you have read, understood, and agree to these Terms of Service.